At Aurora Veil, we’re committed to delivering your orders safely and on time. Please review our shipping and delivery terms before making a purchase.

📦 Order Processing

  • Order Confirmation:
    Once your order is placed, you will receive a confirmation email with your order details.

  • Processing Time:
    Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next working day.

  • Custom or Pre-Order Items:
    These may take longer to process. Specific timeframes will be mentioned on the product page if applicable.

🚚 Shipping & Delivery Timeline

  • Standard Delivery (India):
    Estimated delivery within 4–8 business days depending on your location.

  • Express Shipping (If Available):
    Estimated delivery within 2–4 business days. Additional charges may apply.

  • International Shipping:
    Currently, we do not offer international shipping. (Modify this if you do.)

💸 Shipping Charges

  • Free Shipping:
    We offer free shipping on all prepaid orders above ₹999 within India.

  • Standard Shipping Fee:
    For orders below ₹999, a nominal fee of ₹49–₹99 may apply, based on the delivery location.

  • Cash on Delivery (COD):
    COD is available on select pincodes with an additional charge of ₹50.

📍 Order Tracking

Once your order is shipped, you’ll receive an email and/or SMS with tracking details. You can track your package via the courier partner’s website.

❗ Delays & Exceptions

  • We are not responsible for delays caused by courier services, natural disasters, or unforeseen circumstances.

  • In rare cases, delivery may take longer due to high demand, remote locations, or other operational issues.

📨 Wrong Address or Missed Delivery

  • Please ensure your delivery address is complete and accurate.

  • If a package is returned due to an incorrect address or missed delivery, re-shipping charges will be applicable.